Please note! Your credit card will be charge by the hotel the total amount including 12,5% city tax.
Cancellations:
The cancellation policy is according to the rate you have chosen in the booking site.
Non-Refundable rate - If you cancel your reservation or if you do not show up, there will be NO REFUND.
Standard rate - you can cancel free of charge until 2 days before arrival. If you cancel in the 2 days before arrival date, you will be charged the total price of the reservation. If you do not show up, there will be NO REFUND.
Cancellations and changes on and after the arrival date will be charged 100%.
Payments and Credit Cards:
All payments at the Euphemia with credit or debit cards are subject to an extra 5%.
Your credit card will be charge for the total amount of the reservation plus the city tax (12.5%).
The credit card used for the reservation and the cardholder must be present at arrival, if not we may cancel the credit card charge, and you need to pay in cash or with another card.
If you have chosen the option of payment by bank transfer, you must pay within 24 hours and send us a copy of the bank transfer, if the payment is not made by time we keep the right to cancel your reservation.
We may require a security deposit during the stay of €50,- to €100,-
We do not accept €200, - and €500, - banknotes.
Groups:
No Parties! - STAG/HEN/BACHELOR PARTY GROUPS are not allowed! This type of reservation will be rejected.
For group reservation (10 person or more) we have different policies and additional supplements.
Non-Smoking!
At the Euphemia smoking is NOT permitted anywhere! Smoking in the Euphemia, activating the smoke alarm, or any other damage such as covering the smoke detector etc will result in a charge of €100, -
Room Types:
2 and 3 person private rooms with private bathroom in the room, towels and soap included. divided across 4 floors (no lift).
4 and 5 person private rooms with private bathroom in the room, towels are available at reception at €1, -. divided across 4 floors (no lift).
Check-in:
Check-in is from 08.00 am to 23.00 pm, rooms are available only from 14.00 pm. If you arrive early, we have a storage room. If your arrival is after 23.00 pm, please contact us and inform us to arrange an after-hours entry.
At check-in, we will give you key cards for the room, €10, - deposit is required per key card.
Check-out:
Reception is open at 08.00 AM for check out, if you need to check out before 08.00AM please arrange it the night before until 22.30 PM. Check out time is at 10 am. Extension will be given depending on the availability. Failure to vacate the room will result in management having the right to remove the guest and his/her belongings from the room occupied by the guest and charge extra costs as the room price for the day.
Lounge:
The lounge is open during reception hours (8am-11pm). Here you can spend your afternoon, watching TV or using our free Wi-Fi.
Guest belongings:
Guests are requested to lock the door of their rooms when leaving the room. For the convenience of the guest, lockers are provided in the room. It is highly recommended storing all valuable belongings in the safe deposit at the reception. The management will not, in any way whatsoever, be responsible for any loss/or damage to the guest's belongings.
Damage to property:
The guest will be held responsible for any loss or damage to hotel property caused by themselves, their guests or any person for whom they are responsible.
Management's Right:
It is agreed that the guest will conduct him/herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise. No parties of any kind, including sleepovers, are permitted in the hotel.
We wish you a pleasant stay.
